Usage and maintenance

sona:vogue are quality products developed by the Swiss company Sona Hearing, a member of the Sonova Group, the worlds largest hearing aid manufacturer. With proper use and care, you will be able to enjoy your sona hearing aids for many years to come.

The following movies and illustrations show you how to handle your sona:vogue ric. Click on the images to play the movies or to enlarge the illustrations.

sona:vogue ric: turning off and on, replacing battery

Inserting sona:vogue ric

Cleaning sona:vogue ric

The following movies and illustrations show you how to handle your sona:vogue micro. Click on the images to play the movies or to enlarge the illustrations.

sona:vogue micro: turning off and on, replacing battery

Inserting sona:vogue micro

Cleaning sona:vogue micro

Cleaning the tube of sona:vogue micro

The following movies and illustrations show you how to handle your sona:vogue intro. Click on the images to play the movies or to enlarge the illustrations.

sona:vogue intro: turning off and on, replacing battery

Inserting sona:vogue intro

Cleaning sona:vogue intro

Exchanging CeruStop Wax Guard

Diligent and routine care of your sona:vogue hearing aids will contribute to outstanding performance and a long service life. Please use these specifications as a guideline:

General
Remove your sona:vogue hearing aids before applying hair spray or cosmetics. Avoid touching the microphone(s), never wash or clean them. If your ear hurts, or it is inflamed, please check with your hearing care professional or physician.

Daily
Inspect the dome/earpiece for earwax. Clean the surface with a lint-free cloth. Never use cleaning agents such as household detergents, soap, etc.

Weekly
Clean the dome with a soft, damp cloth or with a special cleaning cloth for hearing aids.

Monthly (only sona:vogue micro)
Inspect your sound tube for color changes, hardening, or cracks. Such changes indicate that the sound tube has to be replaced. Please see your hearing care professional.

For more in-depth maintenance instructions or intensive cleaning, please see your hearing care professional.

Hearing aids sound softer than usual or no sound is audible at all
Check the sound tube or sound outlet and dome for earwax residue and clean if necessary, or replace the wax protector. Check whether the battery is correctly inserted. If there is no improvement, change the battery. If the problem persists, contact your hearing care professional.

Battery lifetime is shorter than usual
Insert a new battery and make note of exactly how long it lasts. Contact your hearing care professional with this information.

Crackling or buzzing noises
Check the wire, sound tube or sound outlet and dome for earwax residue or damage (color changes, hardening, or cracks) and contact your hearing care professional if necessary for replacement.

Whistling
Make sure the dome is correctly and firmly fitted in the ear. If this is the case, but the problem persists, please consult with your hearing care professional.

Pain or inflammation in your ear
Remove the sona:vogue hearing aid and consult with your hearing care professional. If the problem is serious, please contact your physician.